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Eurasian Society of Educational Research
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College House, 2nd Floor 17 King Edwards Road, Ruislip, London, HA4 7AE, UK

'cultural intelligence' Search Results

Pedagogical Influence of AI-Chatbots on Learning Outcomes: A Systematic Review

ai chatbots learning outcomes pedagogical influence systematic review

Mohamed Ali Elkot , Abdalilah Alhalangy , Mohammed AbdAlgane , Rabea Ali


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In recent years, significant developments have occurred in AI-based chatbots that have been effectively deployed in the educational field. However, given the novelty of this technology, descriptive analyses remain scarce. Although many review studies have focused on the effectiveness of chatbots, they generally present broad results, and only a few have addressed the impact of this technology on learning outcomes. The present study examines the educational implications of AI chatbots on various learning outcomes through a post hoc analysis conducted in accordance with PRISMA principles. It aims to aggregate and analyze findings from studies that examined the use of chatbots and their impact on specific learning outcomes. A total of 26 studies were selected from a pool of 6,721 published between 2021 and 2024 and indexed in the Scopus and Web of Science databases. Data analysis was conducted using the Newcastle-Ottawa Scale (NOS) for Education. The results revealed that AI-chatbot technology has a positive influence on several learning outcomes, including academic achievement, motivation, self-assessment, engagement in learning, self-efficacy, and language learning, among others. The studies also detailed the methodologies and tools employed in these investigations. The study also offers insights into how intelligent chatbots can be leveraged to enhance various learning outcomes.

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10.12973/ijem.11.4.527
Pages: 527-540
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This qualitative study examines how leadership and organizational dynamics cultivate lecturers’ readiness for change in higher education. Drawing on transformational leadership theory, it explores the interconnected influence of leadership style, organizational culture, and perceived organizational support on 20 English-language lecturers in an Israeli college that has recently faced multiple overlapping changes: the national transition to CEFR-aligned instruction, the shift to online teaching during the COVID-19 pandemic, and the institutional and emotional disruptions caused by wartime conditions. Interview transcripts were analyzed using a thematic content-analysis approach. Findings reveal that lecturers’ openness to reform was strengthened by leadership characterized by competence, emotional intelligence, and accessibility; by a communicative and developmental organizational culture; and by perceived institutional care and support. Together, these dimensions fostered a sense of secure attachment to the organization-an underexplored relational mechanism linking leadership and readiness for change. The study contributes to leadership theory by proposing that Attachment Theory offers a valuable interpretive lens for understanding how relational trust and emotional security may support adaptive capacity in educational institutions. Implications are discussed for leaders seeking to sustain reform during crisis and instability through relational, emotionally attuned leadership practices.  

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10.12973/ijem.12.3.165
Pages: 165-183
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