Student dropouts led to a squandering of the education budget. The education system and society are significantly affected, particularly in terms of potential development. To ensure vocational students graduate and secure satisfactory employment in line with the field of study. Implementing a comprehensive system that encompasses promoting, supporting, preventing, and resolving various student issues is essential. This system includes close, meticulous care and support, timely and appropriate interventions, enhancement of life skills, guidance, and holistic student development. This research found that the risk factors in the teaching and learning process account for 90.78 percent of the reasons scholarship students drop out of the education system; there are instances of absenteeism, inappropriate behavior, and a dislike for the teacher and the subject they are teaching. Additionally, the care and support system for vocational students at risk of dropping out consists of four components: Component 1: living care; Component 2: dropout protection; Component 3: counseling and advising; and Component 4: transfer to support. The empirical evaluation of the care and support system for students concluded that the overall assessment was highly suitable. The information should be utilized for planning and policymaking in educational institutions.

The personalization of learning and teaching processes represents an advanced approach to education that adapts content, pace, and teaching methods to the individual needs and preferences of students. This approach relies on analyzing diverse student characteristics, such as their knowledge level, progress, learning style, and interests. Achieving these goals is significantly supported by the use of information and communication technology, which facilitates and enhances the implementation of personalization in technology-enhanced learning (TEL). The primary objective of personalization is to increase student engagement, motivation, and support in achieving learning outcomes through individualized learning paths, real-time progress tracking, and feedback. This systematic literature review examines existing personalization approaches in secondary and higher education, supported by technology. The study investigates their effectiveness and provides recommendations for future research. Results reveal that personalized teaching methods—primarily through recommender systems, adaptive learning platforms, and algorithm-driven models—are effective in tailoring educational experiences by leveraging diverse student data, such as demographics, prior achievements, learning styles, and digital engagement. The review shows a predominant focus on higher education, particularly in subjects related to computer science and digital technologies. Quantitative evaluations complemented by qualitative insights, consistently indicate that personalization enhances content mastery, motivation, and overall satisfaction, with no significant negative effects identified.

Analysis of student grades and demographic data to understand the effects of modality and Covid-19 on academic performance is important for universities to understand the impact these factors may have on course grades. This study analyzes all the 615,964 complete undergraduate student-course records from Kennesaw State University (KSU) spanning from 2015 to 2024 to examine the impact of course modality and the Covid-19 pandemic on academic performance. The population dataset includes student demographics (e.g., sex, age, ethnicity), prior GPA, and course characteristics (e.g., department, modality). Descriptive statistics and trend analyses were employed to evaluate grade outcomes across in-person, online, and hybrid modalities over the 9-year period. Results indicate a temporary increase in mean course grades during the Covid-19 period, followed by a return to the pre-pandemic upward trend. Hybrid courses consistently exhibited the highest mean grades throughout the study period. However, consistent patterns across modalities, demographics, and academic units suggest that these factors have limited influence on grade outcomes. These findings raise questions about the reliability of GPA and course grades as indicators of learning success across different instructional contexts and student populations.